In Descript, customizing training videos for your customers is as easy as editing a few lines of text and swapping out a few slides. Use AI to update the voiceover. Your customers will think you made it just for them.
These companies use Descript. Not bad!
Create training videos that show your product in its best light, no video editing experience needed.
Text-based editing
Edit your video by editing the transcript—delete text, cut-and-paste to move stuff around, type to fix mistakes or even create new audio without re-recording.
Sound good
Budget mic? Cavernous room? Actual cavern? Nobody will ever know with Studio Sound. Remove background noise and echo, and enhance voices with regenerative AI.
Custom layouts
Build and save your own layouts to quickly switch visual styles. Add a client’s branding in a few clicks to make them feel important, so they’ll give you more money.
In Descript, all your team needs to give feedback is an internet connection and a keyboard. No apps to download, no big files to send, no version-control nightmares.
Eerily realistic AI voices
Quickly update any part of a voiceover by cloning your voice or using one of our AI stock voices.
Find and fix, fast
Rather than scrubbing through a timeline, search your transcript to find the parts that need updating.
Gather feedback live
Invite stakeholders to leave comments right on the video, then respond or make updates in front of their eyes.
Publish and update—everywhere
Publish to a live, Descript-hosted share page and embed your video in any webpage or document. Any time you make an update, it will populate everywhere it’s embedded.
Training
Make videos that will make them love your product. Record your voice, face, and screen right in Descript, then edit the video by editing text. Make it look and sound good by cutting filler words, removing background noise, and dropping in a branded layout.
Webinar recordings
Use Descript’s Zoom integration to import your webinar recording. Quickly edit out all the droning questions and awkward answers with easy editing. Automatically remove long pauses and enhance that shaky Zoom audio in a couple of clicks.
Product demos
Show your product’s best side with a video that’s easy to make—and easy to make well. Record your screen right in Descript, then add visuals like animations, transitions, and B-roll. When you need to make a change, just swap in the right words and swap out specific scenes; all with a few clicks.
What’s the best video editor for customer success?
The best video editor for customer success is Descript. It has text-based editing that’s easy for non-experts to use, it has AI features that let you polish up the sound and look of your video in a few clicks, and it makes it easy to swap out themes and branded layouts for each customer.
How can I repurpose a webinar?
The best way to repurpose a webinar is by using Descript. The app’s Zoom integration makes it easy to import your live Zoom webinar, and its AI features let you automatically cut dead air, remove filler words like “um” and “uh,” and add a sleek branded layout to help your webinar live on.
How can I personalize customer success videos for each customer?
To personalize customer success videos for each customer, we recommend Descript. It lets you easily create branded layouts you can swap in and out for each video, and its AI tools make it possible to change individual words with an AI clone of your voice so you don’t need to rerecord every time.
A man has to get a fox, a sack of grain, and a chicken across a river. How can he do this while ensuring long-term adoption of his company’s product?
The man should take the chicken across, then take the fox across and come back with the chicken, then leave the chicken and come back with the grain, then finally show the chicken an engaging customer success video that walks it through his product’s best features.
Descript’s Business plan is affordable even for most early-stage outfits, and can expand as you (hopefully, for both of us) grow.